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General Question

Ordering Online/Tracking

Your information with www.fommy.com is on a secure and encrypted server.

Payment Options
a) All major credit cards – MasterCard, VISA, American Express and Discover.
b) PayPal

Order Confirmation
All orders are confirmed immediately upon placement by e-mail notification, with details of order number, total cost, and taxes (where applicable).

Request for Additional Information
Sometimes, we may request for additional billing and address verification information when processing your order. Any ‘Personal Information’ provided by you will be used only in the processing of that particular order. At Moftware, we follow industry security standards to safeguard and help prevent unauthorized access, maintain data security, and correctly use any and all ‘Personal Information’ collected while processing orders. For additional information, please review our Privacy Policy. If you prefer not to disclose the additional requested details, you can always place orders using PayPal.

Order Tracking
On shipment of the order, you will receive a second email notification listing the details of your package and the shipment method along with a tracking number.* Your order status can be checked online at anytime. Once the package is shipped, it can be tracked by visiting www.fedex.com or www.ups.com or www.usps.com.

*Note: We regret that we are not able to provide tracking numbers for APO/FPO and P.O. Box addresses.

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